Terms & Conditions 

1. Introduction

These Terms & Conditions govern your use of the Studio Two website and any services provided by Studio Two. By using our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Who We Are

Studio Two is a UK-based web design and digital agency operated by Lewis Heywood and Luke Cattigan, providing website design, development, hosting and related digital services to sole traders and small to medium-sized businesses.

3. Services

The specific scope, deliverables, timeline and price of any project will be agreed in writing (including by email) before work begins. Any changes to agreed scope may be treated as additional work and quoted separately.

4. Quotes & Pricing

Quotes are valid for 30 days unless stated otherwise. Prices are fixed and agreed upfront wherever possible. Any additional work outside the agreed scope will be quoted and agreed before proceeding.

5. Payment

Payment terms (including any deposit) will be set out in your quote or invoice. A first payment will be taken as confirmation of acceptance of terms, conditions and proposed payment terms.

6. Client Responsibilities

You agree to provide timely feedback, content, access and information reasonably required for us to deliver the project. Delays in providing this may affect agreed timelines.

7. Client-Supplied Content

You warrant that any content, materials, logos, images, text or other assets you supply to us for use in your project are either owned by you or that you have obtained the necessary rights and permissions to use them, and that their use in your project will not infringe the intellectual property rights of any third party. You agree to indemnify Studio Two against any claims, losses, costs or damages arising from a breach of this warranty.

8. Intellectual Property

Once your project is paid for in full, you are granted a permanent licence to use the website we delivered for its intended purpose within your business. That licence does not expire, and it does not depend on you keeping a hosting or maintenance agreement with us.

Studio Two retains ownership of the intellectual property rights in the underlying code, components and design system used to build it, which we reuse across our work. You may not resell, redistribute or license that underlying work to anyone else. This excludes any third-party assets, stock imagery, fonts or licensed software, which remain subject to their own licence terms. Studio Two retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed in writing.

9. Hosting & Maintenance

Where hosting or maintenance services are provided, these are subject to the terms agreed at the time and may be cancelled by either party with 30 days written notice. Defaults on recurring payments will result in deactivation of the subsequent service and product after one week unless agreed otherwise.

Where Studio Two registers or manages a domain name on your behalf, we do so as your agent. You may ask us at any time to transfer the domain, the hosting and the website itself into your own name and your own management, and we will do it at no cost to you. We will not withhold a transfer, and you do not need a reason to ask for one.

10. Cancellation

Either party may cancel a project in writing. Where work has already been carried out, you will be liable for payment for work completed up to the point of cancellation. Due to the nature of digital creative work, payments are non-refundable once work has started.

11. Limitation of Liability

We work to a high standard, but we do not guarantee that your website will be error-free, uninterrupted or achieve any particular business outcome (such as search rankings or sales). To the extent permitted by law, Studio Two’s liability is limited to the fees paid for the relevant service.

Studio Two is not liable for any indirect, incidental, or consequential damages arising from the use of delivered work or services.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

12. Third-Party Services

Projects may rely on third-party platforms and services (such as hosting providers, domain registrars, payment processors or analytics tools). We are not responsible for outages, price changes or policy changes made by those third parties.

13. Website Use

You must not use our website in any way that causes damage, impairs its availability, or is unlawful, fraudulent or harmful.

14. Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be published on our website.

16. Contact Us

Studio Two

Lewis Heywood, lewis@studiotwodigital.co.uk

Luke Cattigan, luke@studiotwodigital.co.uk

https://studiotwodigital.co.uk